1. Who We Are

Websolutions Architects provides website design and development, e-commerce websites, website maintenance, business email solutions and digital business tools.

For questions about this policy or the information we hold, contact us using the details at the end of this page.

2. Information We May Collect

Depending on how you use our website, we may collect:

• Contact details: your name, email address and phone number.
• Enquiry information: the service you are interested in, your estimated budget and details about your project.
• Technical information: information such as browser type, device information, IP address and website usage data, where this is collected by our hosting provider or enabled tools.
• Communication records: information you provide when emailing or otherwise communicating with us.

Please do not submit passwords, payment card details or other sensitive information through general enquiry forms.

3. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries and discuss project requirements.
• Prepare quotations and provide our services.
• Communicate about ongoing projects and customer support.
• Maintain, secure and improve our website.
• Meet legal obligations and handle legitimate business records.

We do not intend to use enquiry information for unrelated purposes without an appropriate legal basis.

4. Lawful Basis for Processing

Where applicable, we process personal information on a lawful basis, such as taking steps at your request before entering a contract, performing a contract, meeting legal obligations, pursuing legitimate business interests or obtaining consent where required.

5. Cookies and Similar Technologies

Our website or its enabled services may use cookies or similar technologies for essential functionality, security, preferences, analytics or other features.

The cookies actually used depend on the website configuration and third-party tools installed. Where consent is legally required, appropriate consent options should be provided.

6. Sharing Information

We do not sell your personal information. We may share information when reasonably necessary with service providers that help us operate our website or business, such as hosting, email, security and website tools.

Information may also be disclosed where required by law, to protect legal rights, or in connection with a business transaction where permitted by law.

7. International Transfers

Some service providers may process or store information outside Kenya. Where this occurs, we will take steps required by applicable data protection law to ensure that any transfer is handled appropriately.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing projects, maintaining business records and meeting legal obligations.

Retention periods may vary depending on the type of information and the circumstances.

9. Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no website or electronic transmission can be guaranteed to be completely secure.

10. Your Data Protection Rights

Subject to applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion where appropriate, restriction or objection to certain processing, or withdrawal of consent where processing is based on consent.

You may contact us to make a request. You may also have the right to raise a concern with the Office of the Data Protection Commissioner in Kenya.

11. Third-Party Websites

Our website may link to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing them with your information.

12. Children's Privacy

Our website is intended for businesses and general audiences. We do not knowingly collect children's personal information in circumstances where doing so would be unlawful.

13. Marketing Communications

If we send marketing communications, we will do so in accordance with applicable law. You may ask us to stop sending marketing messages at any time.

14. Changes to This Policy

We may update this policy to reflect changes to our website, services or legal obligations. The latest version will be published on this page, with the updated date shown above.

15. Contact Us

For privacy questions or requests relating to your personal information, contact:

• Email: info@websolutionsarchitects.com
• Phone: 0708 006 755
• Location: Nairobi, Kenya